Our stay at this property was fantastic. The value for money was excellent, with spacious rooms and all the necessary amenities. The staff were incredibly friendly and helpful, making us feel welcome throughout our stay. The location was convenient, allowing us to easily explore the city on foot. The cleanliness of the property was good, and the hot water and Wi-Fi worked perfectly. The facilities provided everything we needed. Overall, we highly recommend this property for its great value, friendly staff, and convenient location.
Doctor Dr
獨自出遊
高級雙人房
入住於2025年02月
1.2
評價於:2025年02月13日
On 10 February 2025, I left the room at 1:00 PM and returned at 11:35 PM, only to find that the room had not been cleaned despite the "Make Up Room" sign being displayed outside the door the entire time. Nothing was done—the bed sheets were not changed, the towels were still wet, and the bathroom remained in the same state as I left it.
When I approached the front desk to report this issue, he was bluntly told that no cleaning staff were available at night. How is this his problem? This is a complete failure in basic hotel service standards.
This was my last night of the stay, and instead of being able to rest comfortably, I was left with no choice but to check out early in the morning 6am and stay at my friend’s place. This is absolutely unacceptable. Also worry there’s bug since the entire room wasn’t been cleaned.
Given the multiple service failures earlier and throughout my stay ( Total I booked 5 nights ) - including wasted time over the first two nights due to room repairs and repeated back-and-forths to check the issues.
I am unsure if there is a Tourism Board or Hotel Association in Taipei, but I will definitely be escalating my complaint and seeking compensation through the appropriate channels.
Given the unacceptable service and lack of resolution, I am determined to pursue this matter until a fair outcome is achieved. I strongly urge you to address this issue promptly.
Our stay at this property was fantastic. The value for money was excellent, with spacious rooms and all the necessary amenities. The staff were incredibly friendly and helpful, making us feel welcome throughout our stay. The location was convenient, allowing us to easily explore the city on foot. The cleanliness of the property was good, and the hot water and Wi-Fi worked perfectly. The facilities provided everything we needed. Overall, we highly recommend this property for its great value, friendly staff, and convenient location.
Doctor Dr
獨自出遊 高級雙人房
入住於2025年02月
1.2
評價於:2025年02月13日
On 10 February 2025, I left the room at 1:00 PM and returned at 11:35 PM, only to find that the room had not been cleaned despite the "Make Up Room" sign being displayed outside the door the entire time. Nothing was done—the bed sheets were not changed, the towels were still wet, and the bathroom remained in the same state as I left it.
When I approached the front desk to report this issue, he was bluntly told that no cleaning staff were available at night. How is this his problem? This is a complete failure in basic hotel service standards.
This was my last night of the stay, and instead of being able to rest comfortably, I was left with no choice but to check out early in the morning 6am and stay at my friend’s place. This is absolutely unacceptable. Also worry there’s bug since the entire room wasn’t been cleaned.
Given the multiple service failures earlier and throughout my stay ( Total I booked 5 nights ) - including wasted time over the first two nights due to room repairs and repeated back-and-forths to check the issues.
I am unsure if there is a Tourism Board or Hotel Association in Taipei, but I will definitely be escalating my complaint and seeking compensation through the appropriate channels.
Given the unacceptable service and lack of resolution, I am determined to pursue this matter until a fair outcome is achieved. I strongly urge you to address this issue promptly.
訪客用戶
商務出差
高級雙床房
入住於2025年09月
JL9896
好友出遊
高級雙床房
入住於2025年10月
Andy Chan
夫妻/情侶出遊
行政雙人房
入住於2025年09月
訪客用戶
家庭出遊
豪華雙人房
入住於2025年08月
訪客用戶
商務出差
高級雙床房
入住於2025年08月
蔡秀其
好友出遊
行政雙床房
入住於2025年07月
freeman4hk
獨自出遊
行政雙人房
入住於2025年05月
匿名用戶
夫妻/情侶出遊
高級雙人房
入住於2025年03月
Doctor Dr
獨自出遊
高級雙人房
入住於2025年02月
Tyson.H
好友出遊
行政雙人房
入住於2025年02月
訪客用戶
商務出差 高級雙床房
入住於2025年09月
JL9896
好友出遊 高級雙床房
入住於2025年10月
Andy Chan
夫妻/情侶出遊 行政雙人房
入住於2025年09月
訪客用戶
家庭出遊 豪華雙人房
入住於2025年08月
訪客用戶
商務出差 高級雙床房
入住於2025年08月
蔡秀其
好友出遊 行政雙床房
入住於2025年07月
freeman4hk
獨自出遊 行政雙人房
入住於2025年05月
匿名用戶
夫妻/情侶出遊 高級雙人房
入住於2025年03月
Doctor Dr
獨自出遊 高級雙人房
入住於2025年02月
Tyson.H
好友出遊 行政雙人房
入住於2025年02月